Getting started
How to use X (Twitter) kindly: a beginner's guide
Short answer
To get started on X, set up a clear profile, follow a handful of people whose posts you enjoy, and start by replying and reposting before posting much yourself. Posts are 280 characters for standard accounts, replies are public, direct messages are private, and you control who can reply to your posts. Kindness on X mostly means being specific, generous with credit and slow to argue.
Key takeaways
- Twitter is now called X; tweets are called posts and retweets are reposts.
- Standard posts hold 280 characters; links count as 23 and emoji as 2.
- Replies are public; direct messages (DMs) are private.
- Start by following and replying, then post once you have a feel for the place.
- Mute, block and reply controls let you keep your corner of X friendly.
Plenty of people are new to X, and plenty more are coming back after years away to find the bird gone and the buttons renamed. The basics are still simple. This guide covers them, with the habits that make the experience friendlier for you and for everyone you talk to.
What are the basic parts of X?
Posts, replies, reposts, quote posts, likes and direct messages are the six things you will use most.
| Feature | What it does | Who sees it |
|---|---|---|
| Post | A message of up to 280 characters, with optional photos, video or a poll | Anyone, if your account is public |
| Reply | A response under someone's post | Anyone who opens the conversation |
| Repost | Shares someone's post with your followers, unchanged | Your followers |
| Quote post | Shares a post with your own comment on top | Your followers |
| Like | A quiet sign of appreciation | Visible on the post's like count |
| Direct message (DM) | A private message to one person or a small group | Only the people in the chat |
Old names still float around: tweets are posts, retweets are reposts. Nobody minds which you use.
How do I set up a friendly profile?
Use a clear photo, a header that suits you, a one-line bio that says what you post about, and a pinned post that welcomes people.
- Profile photo: your face, your pet, or a simple illustration. A 400x400 square works well.
- Header: a wide image across the top, commonly 1500x500. Our free header pattern maker makes original pattern headers if you have no photo you like.
- Bio: one or two lines on what you post about. "Teacher, baker, bad at chess. Posts about bread and classroom ideas" tells people what to expect.
- Pinned post: an optional welcome or your best post, so new visitors see it first.
How do I write my first post?
Write one clear thought, keep it short, and do not worry about it being perfect.
Standard posts hold 280 characters. X counts some things differently: every link counts as 23 characters and every emoji as 2. The kind post composer shows the real count as you type and opens the finished text in X's compose window.
Easy first posts:
- Introduce yourself and what you hope to find.
- Share something useful you learned this week.
- Thank someone whose posts you enjoy.
How do replies and mentions work?
A reply sits under someone's post and is public; a mention (@name) notifies that person wherever it appears.
To reply, tap the speech-bubble icon under a post. Your reply is public and can be seen by anyone reading the conversation. Mentioning someone with @ sends them a notification, so mention people when they are really part of what you are saying. When you write a post, you can also choose who is allowed to reply. Everyone is the default; narrower options include accounts you follow and only accounts you mention.
The guide to kind replies covers how to reply well, including how to disagree.
How do I keep my timeline pleasant?
Follow generously, unfollow freely, and use mute early.
- Follow a mix of people: friends, experts in things you like, local accounts.
- If someone's posts make you feel worse, unfollow or mute them. Muting is silent; they are not told.
- Mute words or phrases for topics you need a break from.
- Block accounts that harass you, and report anything threatening. The handling negativity guide explains each option.
What are simple kind habits on X?
Be specific with praise, credit what you share, and wait before replying when you are annoyed.
| Habit | Why it helps |
|---|---|
| Say what you liked, not just "great post" | People remember specific praise |
| Credit creators when you share | Their work reaches people with their name on it |
| Add image descriptions | People using screen readers can follow along |
| Wait before replying in anger | Most regrettable posts are written fast |
| Thank people who help you | It keeps generous people around |
None of this is complicated. X is a busier place than it was in its early years, which makes small courtesies stand out more, not less.
Where can I go from here?
Try a kind post today: thank someone, celebrate someone, or share one useful thing.
If you are not sure what to say, the kind post ideas generator gives you three starting points for thank-yous, birthdays and congratulations.
FAQ
Is Twitter the same as X?
Yes. Twitter was renamed X in 2023. The service, accounts and most features carried over. Tweets are now called posts and retweets are called reposts, though many people still use the old words.
Do I need to pay to use X?
No. A free account can post, reply, repost, follow and send direct messages. Paid subscriptions add extras such as longer posts and editing; features and prices change, so check X's own subscription page if you are curious.
Should my account be public or protected?
Public is the default and lets anyone read and reply to your posts. A protected account shows posts only to approved followers, which suits people who want a smaller, private circle. You can switch in your privacy settings.
What happened to backgrounds and old profile designs?
Custom profile backgrounds were phased out after the 2014 profile redesign and removed from the web home timeline in 2015. Today your header image and profile photo are the visual parts of your profile. Our free header pattern maker can help with the header.
Sources
- X Help Center: About replies and mentions
- X Help Center: About conversations on X
- X Help Center: How to control your X experience
- X Developer Platform: Counting characters
X changes its app and help pages often. Features are described as of November 2026; check the menus on your own device.